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Things To Know: Shop Policies

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Shop updates
New releases to my online shop will be open first to my special newsletters subscribers (please sign up!) and, of course, announced on my social media channels soon after. Follow me on Instagram to stay tuned for new and ready-to-ship works as they are available.

Clay variances
All of my pieces are individually handmade and wheel-thrown, which means each object is especially unique and will vary slightly in size, shape, color, glaze and surface treatment. That's the magic of what makes pottery so special!

US Shipping
I package my wares carefully to ensure their safe arrival to your home. I ship Priority Mail USPS, and your order will be covered under insurance with tracking should you need to file a claim. If your piece(s) arrive damaged, please directly reach out to USPS with the tracking information and invoice provided with your order to begin the claims process. Please note, once the package ships out to you, USPS is responsible for any damages or lost packages.

International Shipping 
Kindly note, you are responsible for additional taxes, customs fees, etc. for international orders.

Due to the limitations of being a single artist, small-batch ceramics studio and the limited inventory I create, I will not offer returns or exchanges. Please kindly note all purchases are final. 

No Custom Orders 
I do not offer custom orders at this time. This means anything you see on my site that is still in stock is ready to ship within 5-7 business days of the date you placed your order. Please check my website banner for any special notices about shipping delays.

Caring for your ACS Ceramics 
All pots and objects are made with stoneware or porcelain clays fired at high temperatures that can withstand microwave and dishwasher use. If you're looking for longevity, it's a great idea to give my pots a little extra TLC, so I encourage you to hand-wash your wares to extend their life. *Many of my pots are unglazed on the exterior - you'll want to make sure you don't leave them soaking in dish water so you can protect the raw clay surface from discoloration*. All functional pottery is glazed in food safe glazes and perfect to delight in all of your favorite meals and beverages. For decorative objects, enjoy and handle with care!

I'm grateful that you've made my wares a part of your life!